In a Smart Rule, which component dictates the action performed?

• A. Filter
• B. Action
• C. Outcome
• D. Trigger

Answer: (B)

In a Smart Rule, the Action component is what actually carries out the operation. The Trigger (and any conditions or filters) determine when the rule fires, but the Action defines what will be done—for example updating fields, routing a task, creating a task, sending a notification, or changing ownership. The Trigger sets the event that starts the rule, while the Action specifies the concrete steps to execute once the rule conditions are met. The term “Outcome” isn’t a standard component that directs behavior in Smart Rules, so it doesn’t dictate the performed action.